Refund & Return Policy – QuantumDot.online
1. Digital Products
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No refunds or returns are available for digital downloads once purchased, due to the nature of the product.
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In case of a defective or corrupted file, please contact us within 48 hours at support@quantumdot.online for assistance.
2. Physical Products
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Returns or exchanges are accepted only if:
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The item is defective/damaged.
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The wrong item/size was delivered.
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You must notify us within 7 days of delivery with proof (photos/videos).
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Returned items must be unused, in original packaging.
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Refunds (if approved) will be credited to your original payment method within 7–10 business days.
Exchange will be done within 3 days
Exchange product delivery will be done within 3-5 business days.
3. Non-Returnable Items
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Items on clearance/sale.
