Refund & Return Policy – QuantumDot.online

1. Digital Products

• No refunds or returns are available for digital downloads once purchased, due to the nature of the product.

• In case of a defective or corrupted file, please contact us within 48 hours at support@quantumdot.online for assistance.

2. Physical Products

• Returns or exchanges are accepted only if:

  • The item is defective/damaged.

  • The wrong item/size was delivered.

• You must notify us within 7 days of delivery with proof (photos/videos).

• Returned items must be unused, in original packaging.

• Refunds (if approved) will be credited to your original payment method within 7–10 business days.
  Exchange will be done within 3 days

  Exchange product delivery will be done within 3-5 business days

3. Non-Returnable Items

• Items on clearance/sale.

  Shipping Policy – QuantumDot.online

  1. Digital Products

  • Digital files are delivered instantly via email/download link after successful payment.

  • No shipping fees apply to digital products.

  2. Physical Products

  • Orders are processed within 2–4 business days.

  • Estimated delivery time: 5–10 business days within India, 10–20 business days internationally.

  • Shipping charges will be calculated at checkout.

  3. Order Tracking

  • Once shipped, customers will receive a tracking link via email/SMS.

  4. Delays

  • We are not responsible for delays caused by courier services, customs, or unforeseen events

  5. Incorrect Address

  • Customers are responsible for providing accurate shipping details. We are not liable for lost packages due to incorrect addresses.

    Managed by-Prerana Tonk
    Email id – tonk.prerna@gmail.com
    Phone number- 9711669035